Getting Started
What is Retainery.ai?
Retainery is a platform designed to help businesses understand, predict, and improve customer retention using AI-driven analytics and automation.
Creating Your Account
Sign up for a free trial or choose a plan that fits your needs. After registration, verify your email and log in to access your dashboard.
Setting Up Your Workspace
Configure your workspace by adding your company details, connecting your data sources, and inviting team members to collaborate.
How it Works
Native cloud object store
Serverless object store for your users' data and documents in the cloud. All searchable and vectorized for AI use. Easy to use API and SDKs for your application frontend. No database needed.
AI prompt and context engineering
All data stored by the user are instantly available for AI use. Easy to use API to create engineered prompts with up-to-date user context. Works with any generative AI and no token limits.
Built-in access management
Multi-factor authentication for your users. Several register models available such as invite-only, email registration and anonymous users.
Security and resilience
All data is encrypted at rest with user specific keys and always mirrored across multiple servers. No data is ever shared with third parties there are several regions available for data storage. All services are automatically scaled to keep up with your users' data growth.
Search
All users' data are automatically vectorized and searchable via API. Prompt engineering always provides the most relevant context for your AI prompts. Scales to 10M+ users and up to 1M objects per user.
What Retainery.ai is what it is not
Here is a summary what Retainery.ai is not what it is not.
| ✔️ | Native cloud object store | No database setup required. Retainery.ai is fully hosted distributed vector object database. |
| ✔️ | AI prompt/context engineering | Simple APIs to engineer your prompts with user data and context. Works with any LLM and you get shared memory for multiple generative AIs. |
| ✔️ | Built-in access management | Access management and registration for your end-users out of the box. |
| ✔️ | Vector search | Vector search to your customers' data with clear API access. Scales to millions of objects. |
| ✔️ | Embedding | Automatic embedding for user data. All data stored will be embedded automatically. |
| ✔️ | API | Build smart apps with easy to use API and SDKs |
| ❌ | Yet another ChatGPT wrapper | Retainery.ai does not depend on any specific generative AI implementation. It provides management and APIs of user data and prompt engineering but usage left for you. |
| ❌ | Traditional SQL database | Retainery.ai is not a traditional SQL database and does not provide traditional relational database features such joins or transactions. |
| ❌ | Traditional SQL database | Manual prompt engineering. Automated by platform |
| ❌ | Traditional SQL database | Third-party data sharing. |
Using the API
Authentication
All API requests require an API key. You can generate and manage your keys in the dashboard under API Settings.
Example: Fetch Customer Data
GET /api/v1/customers Headers: Authorization: Bearer YOUR_API_KEY
Returns a list of your customers with retention scores and risk levels.
Webhooks
Set up webhooks to receive real-time notifications about customer events, such as churn risk or campaign triggers.
Getting Using with SDK
Installing the SDK
Install the official Retainery SDK for your language (e.g., npm install retainery-sdk for Node.js).
Basic Usage
import { Retainery } from 'retainery-sdk';
const client = new Retainery('YOUR_API_KEY');
const customers = await client.getCustomers();Use the SDK to interact with the API, fetch data, and trigger actions programmatically.
Advanced Features
Leverage advanced SDK features like batch processing, custom event tracking, and error handling for robust integrations.
Integrating with AI Tools
Connecting to ML Platforms
Integrate Retainery with platforms like AWS SageMaker, Google Vertex AI, or Azure ML to enhance your analytics workflows.
Exporting Data for Training
Easily export customer datasets for use in your own machine learning models or data science projects.
Custom Model Integration
Bring your own models and connect them to Retainery via our API for custom scoring, segmentation, or automation.
FAQ
Is my data secure?
Yes, Retainery uses industry-standard encryption and security practices to protect your data at rest and in transit.
Can I cancel at any time?
Absolutely. You can cancel your subscription at any time from your account settings. Your data will be retained for 30 days after cancellation.
Where can I get support?
Contact our support team via chat, email, or the help center in your dashboard for assistance with any issues or questions.